Have you ever felt smashing your screen in the middle of a Microsoft Teams meeting?
Laggy screens, breaking audios, and freezing files are some salient frustration Microsoft Team users encounter. They puncture workflow and disrupt meeting procedures. These problems arise from not clearing Microsoft team cache, which over time, grows big, eats up storage, and even gets corrupted.
Cache files are necessary evils. Without them, Microsoft Teams will malfunction or cease to function altogether. At the same time, they are the prime suspects for most Microsoft Teams dysfunction, especially when you leave them to pile huge.
Whatever device you are using, this article presents a step-by-step walkthrough you can follow to clear Microsoft team cache. Find the right steps for you below.
To clear Microsoft Teams cache on Windows, you need to locate where the cache files are stored on your device. The Teams cache location on Windows 10 (and earlier versions) differs from the location on Windows 11.
For Windows 10 and earlier versions, the Teams app cache is located at C:\Users\Username\AppData\Roaming\Microsoft\Teams.
On Windows 11, Teams cache is stored in this location: C:\Users\Username\AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe
There are different ways to locate and delete Microsft Teams cache on Windows PC. Here’s the simplest of all.
For Windows 10 and older versions
Close the Teams app completely. Ensure it's not running in the background.
Click the Windows button at the bottom left corner of your screen to Open File Explorer.
Navigate to C:/users/username/AppData/Roaming/Microsoft/Teams.
Select and delete these three folders: Cache, Code Cache, and GPUCache.
Relaunch Teams app.
For Windows 11
Open the Start Menu.
Paste the storage path into the search box (C:\Users\user_name\AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe)
Note: The 'user_name' in the address above should be your PC username
Next, find and open the LocalCache Folder and delete all the files inside.
Restart the Team s app.
Microsoft Teams cache location on Mac is the "Application Support Folder."
Quit the Team app — right-click on the app icon in your dock, then click on Quit.
Open a Finder window and click Go on the top column; select ‘Go to Folder…’ from the dropdown.
Paste this address (~/Library/Application Support/Microsoft/Teams) into the search box and enter.
Once the Teams folder opens, select Cache, Code Cache, and the GPUCache Folders and move them to trash.
Relauch Microsft team to start afresh.
If you are using Microsoft team Web Interface, the location of the cache differs depending on your browsers. For Chrome users, here's how to clear Microsoft Teams Cache in 4 simple steps.
Go to the Microsoft Teams web interface.
Click on the padlock icon in the URL bar.
From the menu, click on Site settings.
Select Clear data.
Restart your browser and revisit Teams web.
Unlike other devices, clearing Microsoft Team Cache on iPhones and iPads is somewhat unusual due to Apple's complex security technology. The only way to get rid of cache files is by offloading or uninstalling the Teams app.
Open the Settings app on your device and tap on General.
Tap either iPhone storage or iPad storage as applicable
Once it loads the apps on your device, locate and tap on the Teams app.
Select whether you want to offload or delete the app.
The difference between offloading and deleting is that offloading removes all Teams temporary data on your device, cache inclusive, but retains the app icon and other vital data. Uninstalling, on the other hand, removes all data plus the icon.
Deleting Microsoft Teams cache on Android devices is very straightforward. The process is the same for all apps on your Android device.
Open Settings on your phone and go to Apps. Scroll down and tap the Teams app.
Select the Storage option.
Finally, click the Clear cache button.
Note: Deleting or clearing cache folders will not affect the functions of the Teams app. Once you relaunch, Microsoft Teams will create new cache folders for its operation.
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Michael started his career as a product manager and then developed a passion for writing. He has been writing on technology, remote working, productivity, etc., hoping to share his thoughts with more people.