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clear Microsoft Teams cache

Clear Microsoft Teams Cache on Windows / Mac / Android / iOS

Michael author profile imageMichael Chen
Aug 22, 20224 mins
Clear Teams Cache on Windows 10/11

Have you ever felt smashing your screen in the middle of a Microsoft Teams meeting? 

Laggy screens, breaking audios, and freezing files are some salient frustration Microsoft Team users encounter. They puncture workflow and disrupt meeting procedures. These problems arise from not clearing Microsoft team cache, which over time, grows big, eats up storage, and even gets corrupted. 

Cache files are necessary evils. Without them, Microsoft Teams will malfunction or cease to function altogether.  At the same time, they are the prime suspects for most Microsoft Teams dysfunction, especially when you leave them to pile huge. 

Whatever device you are using, this article presents a step-by-step walkthrough you can follow to clear Microsoft team cache.  Find the right steps for you below. 

Clear Teams Cache on Windows 10/11

To clear Microsoft Teams cache on Windows, you need to locate where the cache files are stored on your device. The Teams cache location on Windows 10 (and earlier versions) differs from the location on Windows 11.

For Windows 10 and earlier versions, the Teams app cache is located at C:\Users\Username\AppData\Roaming\Microsoft\Teams.

On Windows 11, Teams cache is stored in this location: C:\Users\Username\AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe

There are different ways to locate and delete Microsft Teams cache on Windows PC. Here’s the simplest of all. 

For Windows 10 and older versions

  1. Close the Teams app completely. Ensure it's not running in the background.

  2. Click the Windows button at the bottom left corner of your screen to Open File Explorer.

  3. Navigate to C:/users/username/AppData/Roaming/Microsoft/Teams.

  4. Select and delete these three folders: Cache, Code Cache, and GPUCache.

  5. Relaunch Teams app.

For Windows 11

  1. Open the Start Menu.

  2. Paste the storage path into the search box (C:\Users\user_name\AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe)

    Note: The 'user_name' in the address above should be your PC username

  3. Next, find and open the LocalCache Folder and delete all the files inside.

  4. Restart the Team s app.

Clear Microsoft Teams Cache on Mac

Microsoft Teams cache location on Mac is the "Application Support Folder." 

  1. Quit the Team app — right-click on the app icon in your dock, then click on Quit. 

  2. Open a Finder window and click Go on the top column; select ‘Go to Folder…’ from the dropdown.

  3. Paste this address (~/Library/Application Support/Microsoft/Teams) into the search box and enter.  

  4. Once the Teams folder opens, select Cache, Code Cache, and the GPUCache Folders and move them to trash

  5. Relauch Microsft team to start afresh.

Clear Microsoft Teams Cache in Chrome

If you are using Microsoft team Web Interface, the location of the cache differs depending on your browsers. For Chrome users, here's how to clear Microsoft Teams Cache in 4 simple steps.

  1. Go to the Microsoft Teams web interface.

  2. Click on the padlock icon in the URL bar.

  3. From the menu, click on Site settings.

  4. Select Clear data

  5. Restart your browser and revisit Teams web.

Clear Teams Cache on an iPhone or iPad

Unlike other devices, clearing Microsoft Team Cache on iPhones and iPads is somewhat unusual due to Apple's complex security technology. The only way to get rid of cache files is by offloading or uninstalling the Teams app. 

  • Open the Settings app on your device and tap on General.

  • Tap either iPhone storage or iPad storage as applicable 

  • Once it loads the apps on your device, locate and tap on the Teams app.

  • Select whether you want to offload or delete the app. 

The difference between offloading and deleting is that offloading removes all Teams temporary data on your device, cache inclusive, but retains the app icon and other vital data. Uninstalling, on the other hand, removes all data plus the icon. 

Clear Teams Cache on Android Devices

Deleting Microsoft Teams cache on Android devices is very straightforward. The process is the same for all apps on your Android device. 

  1. Open Settings on your phone and go to Apps. Scroll down and tap the Teams app.

  2. Select the Storage option.

  3. Finally, click the Clear cache button.

Note: Deleting or clearing cache folders will not affect the functions of the Teams app. Once you relaunch, Microsoft Teams will create new cache folders for its operation.

Make Your Teams Meeting More Effective with Airgram

If you are looking for a way to enhance collaboration and streamline meeting workflows, then Airgram is an intelligent meeting assistant that excels on both fronts. It improves concentration with automated meeting minutes and an integrated notepad.

Airgram is packed with features that help teams make the most of their virtual events. With Airgram, you can;

  1. Collaboratively develop a meeting agenda with your team and share it in advance.

  2. Record your Microsoft Teams meetings and download the recordings for later review.

  3. Generate Teams meeting transcripts in real-time that are editable.

  4. Enhancing efficiency by keeping notes and transcripts for seamless team collaboration. Searching, editing, sharing, and referencing meeting notes has never been easier. 

Michael Chen

Michael started his career as a product manager and then developed a passion for writing. He has been writing on technology, remote working, productivity, etc., hoping to share his thoughts with more people.

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